What are the shipping & handling charges?
Domestic Shipment: Shipping is charged at RM10.00 (we use J&T express) as our domestic courier partner.)
Singapore, Indonesia,Thailand & Brunei Shipment: Shipping is charged at $6.70- $8.0 (approx. RM28-RM34)
International Shipment : Shipping is charged at $8.5 - $17 (approx. RM36-RM72)
International Shipment : (express): DHL OR FedEx
When to pay the shipping charges?
Shipping charges are calculated automatically based on your ORDER. You will be notified once you make an order through online or offline.
When will the order be processed for shipment?
All orders are verified, picked, packed and shipped within 2 to 3 business days. When the package goes out, you will receive a shipping confirmation email/text.
How can I get my tracking number?
Tracking information is provided once the order has been processed as shipped. We will send to you through an email or text. Please email us at [email protected] or Whatsapp us at +60175864277 if you do not received tracking number from us.
Can I get a refund?
We are not responsible for any shipping refund. We recommend you to call the shipping courier service for any information or unreceived items.